If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution. Let me know how it goes for further assistance. Connect the USB cable if prompted and follow the on-screen instructions to complete the installation.Repeat the same exercise on “Function Discovery Resource Publication” as well.Now scroll up and go to “Function Discovery Provider Host” – right-click and select properties – Change the startup type to “manual” and start the service.Make sure the service is started and startup type is “Automatic”. Scroll down to “Remote Procedure Call (RPC)” – right-click and go to properties.Open the Run window again, type “services.msc” and press ok to get services window.You can try using automated applications like some cleaner software's that you can download from the internet. Once done you can try cleaning out your temporary files and cached files.Again, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.Under print server properties, go to drivers - remove any entry there as well.Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter. Delete any printer entry or any entry which says “Unknown device”.
Also, check the entries under "printer queue" and "imaging devices" and repeat the same exercise.Then from the device manager list, check the entries under “Printer” – If there are any entries, please right click and choose “uninstall” – In the confirm device un-install pop-up, make sure you select the box which says “Delete the driver software for this device".Once in device manager, click on the view tab in the top & choose “Show hidden devices”.Click the bottom-left Start button on the desktop, type device manager in the search box and tap Device Manager on the menu.Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
I'll be really glad to help you with this. I understand you are looking for the printer drivers for your HP Photosmart printer. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More. Hi you for showing your interest in HP Support Forums.
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